Where does the AI get its answers?

From knowledge sources you connect — FAQs, product catalogs and policies. Answers are grounded in your information using retrieval-augmented generation.

Can the AI answer in my brand voice?

Yes. Responses follow your configured tone and messaging so they stay consistent with how your team communicates.

What happens when the AI can't answer?

It gracefully hands off to a human agent with the full conversation attached, so no customer is left waiting for context.

New: AI Agent with RAG now answers from your business knowledge.Learn more →

AI SALES & SUPPORT AGENT

An AI agent that knows your business.

Connect your business knowledge and let Automyra's AI agent answer customer questions, qualify leads and handle support — around the clock, in your brand voice — before handing off to your team when it matters.

Trained on your knowledge. Always on. Human when needed.

Start Free Explore Automyra

Bilal Ahmad

online

WhatsApp Business

Do you deliver to Lahore? And what's the cost for 2 units?09:41

AI Agent

Hi Bilal! Yes, we deliver across Lahore. For 2 units the total is Rs 4,800 with free delivery on orders above Rs 4,000. 🚚09:41

Great. What's your return policy?09:43

AI Agent

You can return any item within 7 days if it's unused and in original packaging. Would you like me to help you place the order?09:43

Ask AI suggestion

Suggested reply: Based on the returns policy, offer a 7-day window and guide the customer to checkout.

Use

Retrieval-augmented answers

Human handoff with full context

24/7 first-response coverage

Works across WhatsApp, Instagram & Messenger

THE PROBLEM

Customers ask questions faster than your team can reply.

Common questions consume agent time

Responses are inconsistent across agents

Leads go cold outside business hours

Product and policy knowledge lives in scattered docs

Support queues grow faster than headcount

THE SOLUTION

Let AI answer from your knowledge, not guesswork.

Automyra's AI agent uses retrieval-augmented generation to answer from your uploaded business knowledge — product catalogs, FAQs and policies — so replies are accurate, on-brand and grounded in your information.

From question to grounded answer.

Customer asks a question

A message arrives across your connected channels.

AI retrieves relevant knowledge

The agent searches your connected knowledge sources for the right context.

AI composes a grounded reply

A response is generated in your brand voice, grounded in your information.

Lead is qualified or routed

High-intent conversations are qualified and handed to a human agent with context.

Conversation continues in the inbox

The full exchange stays in the team inbox for follow-up and CRM capture.

CAPABILITIES

Everything this feature does.

Knowledge Source Connection

Attach FAQs, product data and policies the AI answers from.

Grounded Responses

Replies are retrieved from your business knowledge, not invented.

Lead Qualification

AI gathers intent and routes qualified conversations to sales.

Human Handoff

Seamlessly transfer to an agent with full conversation context.

Multi-Channel Coverage

Works across WhatsApp, Instagram and Messenger.

Brand Voice

Responses stay consistent with your tone and messaging.

A real business workflow.

STEP 01

Customer Question

STEP 02

Knowledge Retrieval

STEP 03

AI Response

STEP 04

Lead Qualification

STEP 05

Human Handoff

STEP 06

CRM Capture

BENEFITS

Why teams choose it.

Faster first response, day or night

Consistent, on-brand answers

Less repetitive work for agents

More leads qualified automatically

Accurate answers grounded in your data

Seamless handoff to your team

Built for how you work.

E-commerce supportSaaS sales qualificationReal estate inquiriesEducation admissionsHealthcare schedulingService business triage

WHATSAPP TRUST & VERIFICATION

Build a business presence customers recognize.

Present your WhatsApp business presence with the right setup, compliance-first messaging practices and verification guidance where eligible.

Free Blue TickIncluded

Verification guidance and eligibility support as a defined benefit — without an unsupported guarantee of approval.

Check Eligibility

Verification availability and eligibility can depend on Meta's requirements and business approval process.

Compliance-first messaging practices

Professional, complete business profile

Template quality guidance

Responsible campaign behavior

Frequently asked questions.

Yes. The AI agent handles initial responses and qualification, then hands the conversation to a human agent with full context visible in the shared inbox.

CONNECTED FEATURES