Privacy Policy

Automyra Ai Agency ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you use the Automyra platform, website, or services. By using our Service, you consent to the practices described in this policy.

We collect the following types of information:

• Account Information: Name, email address, business name, phone number, and billing details provided during registration • Usage Data: Dashboard activity, campaign statistics, message delivery metrics, and feature usage logs • Contact Data: Contact lists and audience data uploaded by clients for messaging purposes (subject to client responsibility for opt-in) • Communications: Support tickets, emails, and chat interactions with our team • Technical Data: IP addresses, browser type, device information, and cookies for platform operation

We use collected information to:

• Provide, operate, and improve the Automyra platform and its features • Process billing and manage your subscription • Send service notifications, product updates, and support communications • Monitor platform health, detect abuse, and enforce these policies • Comply with legal obligations and Meta's partner requirements • Generate aggregated, anonymised analytics to improve the Service

We do not sell your personal data. We share information only:

• With Meta (Facebook) as required to operate the WhatsApp Business API connection • With trusted infrastructure providers (hosting, database, email delivery) under strict data processing agreements • With payment processors for billing purposes, who operate under their own privacy policies • Where required by law, court order, or regulatory authority • With your consent for any other purpose

Automyra implements industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. We store client data within secured infrastructure and limit access to authorised personnel only. While we strive to protect your data, no system is completely immune to breaches — we will notify affected clients of any significant security incident in a timely manner.

Automyra stores contact lists uploaded by clients solely to operate the messaging service. Clients are entirely responsible for ensuring all contacts have given verifiable opt-in consent before being uploaded. Automyra does not independently verify the consent status of uploaded contacts. Contact data is never used by Automyra for its own marketing purposes.

We retain account and usage data for the duration of your subscription and for a reasonable period thereafter to comply with legal obligations. Contact lists and message content are retained as needed to operate the Service and may be deleted upon account termination or written request. Billing records are retained as required by applicable financial regulations.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (subject to legal retention obligations) • Object to or restrict certain processing • Data portability

To exercise any of these rights, contact us at privacy@automyraaiagency.com.

Our website uses cookies to maintain session state, measure analytics, and improve user experience. You may configure your browser to refuse cookies, though this may affect platform functionality. We do not use cookies for cross-site advertising tracking.

We may update this Privacy Policy from time to time. We will notify clients of material changes via email or a prominent notice on the dashboard. Your continued use of the Service after changes take effect constitutes acceptance. For questions about this policy, contact privacy@automyraaiagency.com.